Navigating TNT Deliveries: Your Guide to Tracking, and Managing Shipments

Jammy Casaul
3 min readApr 17, 2024


In today’s digitized world, convenience is king, particularly in the realm of parcel delivery. Gone are the days when the only confirmation of a package’s arrival came through the recipient’s message. Before the internet era, querying “Where’s my parcel?” often meant a game of phone tag with the courier service.

The revolution began with FedEx’s establishment of the first package monitoring system in 1979, a major leap forward in quality control and customer service. The integration of barcode technology during the same era enabled the tracking of packages at various checkpoints, giving customers real-time updates centralized around distribution hubs. Now, with round-the-clock internet access, real-time updates on our shipments are at our fingertips, transforming how we send and receive packages globally.

Now that FedEx has acquired TNT Express, allow us to navigate you on how to track your packages and what to do when faced with delivery issues.

How To Track TNT Delivery?

Tracking your TNT delivery can be done in various ways:

  1. Directly via TNT Express Website: Visit the TNT Express website, go to the ‘Track & Trace’ section, select ‘Shipment Number’, and key in your tracking number for up-to-date information on your shipment’s status.
  2. Using Alternatively, you can track your TNT shipment using 17Track’s TNT tracking page . Simply enter your TNT tracking number on this page and click ‘Track’ to view the real-time status of your delivery. This tool aggregates information from various sources, offering a detailed and consolidated view of your shipment’s journey.

How To Trace A Number in TNT

Each TNT tracking number holds a treasure trove of information. When you trace your number, you’ll see detailed updates on your shipment’s progress. Whether it’s paused at a sortation center, out for delivery, or has encountered an unexpected delay, your tracking number will keep you informed. This transparency ensures you’re never in the dark about your shipment’s whereabouts.

To help you better understand what each status means, 17Track provides a list of TNT tracking statuses that you can reference to.

What to do if you miss your TNT Delivery

If you happen to miss a TNT delivery, here’s what you can do to resolve the situation:

If the driver has left a “We Missed You” card, simply follow the instructions on the card to arrange a redelivery. If you didn’t receive a card, don’t worry. You can still arrange for another delivery by contacting TNT directly. You’ll need your shipment number and the delivery address handy. Keep in mind that redeliveries are only available from Monday to Friday.

Should you not have your shipment number, your first step should be to contact the sender to obtain it again. If this isn’t possible, TNT offers support through forms and direct contact with their shipment tracking support team to help resolve such issues.

In cases where the driver leaves a “We Missed You” card and you’re unable to arrange for redelivery, you have the option to pick up your package from a TNT Local Exchange point. Typically, you must collect your package within seven days. Alternatively, you can use the FedEx-TNT Local Exchange (FedEx OnSite) service to have your package redelivered to a convenient local establishment, such as a news agency.

Remember, TNT retains shipment information in its system for approximately 90 days, so it’s important to act promptly to arrange a redelivery or pickup.

Parting Shot

Navigating the complexities of parcel delivery with TNT has never been more streamlined, thanks to the advanced tracking solutions and customer-centric services provided. Whether you are tracing a single shipment or managing multiple deliveries, TNT’s robust tracking tools ensure you stay informed every step of the way. We hope this guide has empowered you with the knowledge and tools to effectively monitor, manage, and address any issues with your TNT shipments.

If you encounter any problems or have specific questions about your delivery, do not hesitate to contact TNT’s customer support. For immediate assistance, you can reach out via TNT’s contact number at 1–800–558–5555. Alternatively, you may fill out the TNT Contact Form on the TNT website for less urgent queries or detailed support. Rest assured, the dedicated team at TNT is always ready to assist you with any concerns to ensure your shipping experience is as smooth and hassle-free as possible.

Originally published at on April 17, 2024.



Jammy Casaul

wanderer + inquisitive || always overcome uncertainty with resilience. ||